Policies of The Lodge

Cancellation Policy

Upon booking, we charge a one night deposit with the remaining balance due on arrival. Once a reservation is booked, adjustments cannot be made to the contracted nightly rate. Last minute cancellations may be subject to the cost of the full length of stay.

Any guests that cancels 5 days or more prior to the check-in date will receive a partial refund, we keep $50 as a cancellation fee

For any cancellations within 5 days of their arrival, the deposit becomes non-refundable. Should a guest choose to modify their reservation within 5 days of their arrival, we will charge additional reservation change fees.

Due to the smallness of our hotel, we do not offer free cancellations and we are not flexible with last minute reservation changes. (IE Weather, etc) Guests that choose to travel during Covid are subject to normal cancellation fees, we will not waive fees due to Covid or weather.

It should be noted that we charge the remaining balance on the morning of your arrival day. Credit cards will remain on file for incidentals.  Incidentals include but not limited to damages, additional cleanings, etc.

Rooms and Guests

The Lodge caters to adults only, all guests must be at least 15 yrs of age. Each room has a capacity of 2 guests per room, there are no extra beds or rollaways onsite. Check-in begins at 3pm and checkout is at 11am.

All rooms have only one bed in them.

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The Lodge is not a Bed and Breakfast in that it does not serve a hot breakfast. We do, however, offer a continental breakfast to our nightly guests. 

We do not host weddings or elopements.

Property

Please note - there are two floors to each building.  Guest Rooms 1-5 are street level and Rooms 6-13 are accessed by going downstairs.

Our Secondary building, The Cabin, consists of 4 guest rooms. Three rooms are accessed by going down a few steps while 1 does not require any steps.

We do not have an elevator onsite.

We offer Lake access to hotel guests only.  Kayak/SUP rentals are available $15/hr, first come first serve basis. May-September

Pets

“We don’t allow pets and we are aware that folks sadly masquerade their pet as an ada service animal. Folks, ESA or emotional support/therapy dogs are not service pets under ADA guidelines. If we find this to happen during your stay, we will charge a $250 per night fee to your stay. Do the right thing, folks.  Service animals are working animals, not pets. The work or task a dog has been trained to provide must be directly related to the person’s disability.

Also, if you do have a  "service dog" but it stays in your room while you are not there, there will also be a $250 per occurrence fee for this. Per ada regulations, service animals cannot stay in the room by themselves

If you need your little emotional support or ESA dog, please stay elsewhere. You’re giving people with true service dogs a bad name.

Trust us, we know the difference between a pet that has been registered as a service animal and a ADA certified animal.

Smoking

The Lodge On Lake Lure is a non-smoking facility. A fine of $250 will be charged to the credit card on file if any trace of smoking or vaporizing is found in the room or anywhere on property including balconies or deck areas. This includes ashes, butts, or odors.